Computer Help Desk and Technical Support
Help
Desk Support is a proven and cost-effective way of increasing end-user productivity
and decreasing down-time due to user-error. One number - (503)
436-2459 - and one single point of contact for Windows® and Macintosh® Networks,
Operating Systems, Desktops, Laptops, Servers and Software Applications
will lower your IT and Technical support costs significantly. With over
25 years IT support experience we solve problems rapidly, offer solutions
that work, increase productivity and, get you back to doing what it is that
you do best - running your business! Features and advantages of our Help
Desk and Technical Support Programs are:
- Effective Problem Resolution
- Increased User Satisfaction
- Phone, Email and Remote Desktop Support
- Hardware and Software support for Windows™ Platforms
- Network, Server and Connectivity Problem Resolution
- Certified Microsoft® Systems Professionals on Staff
IT Support for Microsoft Systems and Network Servers (503) 436-2459
Enjoy
the benefits of Professional, Microsoft® Certified Systems Support - without
the full-time costs associated with an IT Department. Taking a proactive
approach towards your IT Systems investment manages and minimizes your Total
Cost of Ownership - significantly. With our predictable monthly support
contract costs and routine checks on your IT systems you will minimize unexpected
repair and maintenance costs, increase productivity, have more control of
your IT resources and enjoy the benefits of Professional Support Services.
More than 50% of our Windows Support is managed through Remote Connectivity.
This keeps support costs down and networks running. We support, we connect,
we configure and we manage Windows Servers, Networks, Desktops, Remote Users
and Office Software Applications. Call our North American Help and Support
line today at (503) 436-2459 - and hear the difference.
Microsoft Network Management and Support
You have tested your Data Restore within the last couple of weeks - right? And, everyone logs on to the Network with a username and password - right? And, your Network's usernames and passwords are managed centrally - just like your data files and printers - for all users - correct? If you've answered yes to all 3 of the above questions then you're well on your way to a secure,
robust and well managed network.
We've been supporting Windows Systems for over 25 years. We have
solutions! If you'd like some help with your Servers, Network, or
Workstations then please call us at (503) 436-2459 and enquire about our
IT Network configuration, installation and maintenance services.
- Remote Desktop and Terminal Services Configuration and Installations
- Network Room and Server Upgrades and Maintenance (Compaq Certified)
- Hardware Changes, Software Installs and Storage Implementations
- Tsunami preparedness and Remote Data Backup Solutions
- Windows 2003 and Exchange 2003 Implementations; Outlook and Web Email Access
- Purchase Assistance, Network Design and TCO reduction through planning.