Computer Help, Network Services and Technical Support

Norton and Symantec LU1814 Error: Unable to connect to LiveUpdate Servers.

Not a few people out there appear to have problems with Symantec and
Norton’s Anti-Virus Software from time to time with a Live Update LU1814
error. Unable to connect to the Live Update Servers is the problem.

One solution that often works is to rename the s32luhl1.dll file to - for
example - s32luhl1.old and then try again. This usually fixes it.

The s32luhl1.dll file is found usually in your c:\program
files\symantec\liveupdate folder. Or, Do a search for s32lu*.* in your
Windows Explorer search. Right Click the found file and choose Rename.
Rename the s32luhl1.dll file to s32luhl1.old and then try connecting to the
LiveUpdate Server again.

Good Luck.

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