Technical Support type persons have long known (though not quite as long as
Intuit’s own Quicken and QuickBooks technical support) that the day of
reckoning would come for Intuit’s Products. To write code that fails to
conform to the Windows Kernel specifications and recommendations is a recipe
for, well, a disaster.
With the arrival of Microsoft’s Windows Vista the day has come - albeit too
late - for Intuit to right the wrongs they have perpetuated for the past
decade or more.
Regardless of the fact that getting support from Intuit is best done through
the generous offerings of their users and newsgroups and the like, support
for printing under Vista on Quicken 2007 should be an international apology.
Two major issues very quickly arose with Intuit Software under Vista - and
that’s just what I know about.
The first was the suspicious crippling of prior versions of QuickBooks -
2006, 2005 - so that some essential QuickBooks components would not work
under Vista. My version of QuickBooks 2005 was working just fine under
windows Vista - in spite of the “instability warnings’ offered up by Intuit
- until, suddenly, one day - immediately after one of Intuit’s ‘essential
updates’ - QuickBooks 2005 became “a li’l bit crippled’ under Vista. Certain
processes then ‘mysteriously’ no longer functioned. Emailing Invoices to
Customers was one such.
The second was the disastrous printing fiasco under Quicken 2007. Please, do
not purchase Quicken 2007 to run under Windows Vista if you need to print
checks - or cheques - for your company. The results - or lack of them - can
be so time consuming as to bring grown men and women to tears.
Be warned. Please do a Google or Yahoo or Windows Live search for
‘QuickBooks Problems under Vista’ or ‘Quicken Printing problems under Vista’
and see what comes up. Be warned about spending your hard earned money with
this software company - until they ‘get it right’.
My own perception is that all computers and software is cheap. Whether you
spend $500.00 or $1500 on a computer or, you spend $45, $99 or $199 or $1999
for Software - it’s all a great price and well worth it. The problem is the
amount of time you spend rectifying issues caused by bad users, bad
programming and hastily marketed software that, well, just doesn’t work.
My own reality and perception is that for a lot of people, running a lot of
QuickBooks and Quicken versions under Windows Vista is going to cost a lot
of people a lot of time (including Intuit’s own Technical Support) and
therefore money.
In my opinion It has been one of the most foolish and short-sighted moves
ever perpetuated in the Software programming world for Intuit to
consistently refuse to conform to the Windows Kernel application
specifications and standards.
You might like to look at Microsoft’s free Accounting offering (Yahoo Search
for Microsoft Accounting) or even ‘Mind your own Business’. There are other
Accounting packages that do conform to the Windows Standards and take up way
less of your time than most of Intuit’s products running under Windows
Vista. Please, do the search engine search before spending more money on
Intuit products that might or might not work for you under Windows Vista.
Comments are most welcome. Thank You.
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